These Terms & Conditions constitute a legally binding agreement between you and a111. Please read them carefully before registering an account, making a deposit, or placing any wager on the a111 platform. By accessing or using a111 services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Effective Date: 1 January 2026At a Glance
These cards summarise essential points. They do not replace the full Terms below, which remain the governing document.
Eligibility — 21+ Only
You must be at least 21 years of age to register and use a111. One account per person. CNIC verification is mandatory before withdrawals are processed.
Bonus Wagering Rules
All promotional bonuses carry wagering requirements stated at the time of the offer. Bonus funds and winnings derived from bonus funds are not withdrawable until wagering obligations are fully met.
PKR Deposits & Withdrawals
All transactions are processed in Pakistani Rupees via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Bank Transfer. Withdrawals are limited to the verified account holder's own PKR accounts.
Prohibited Conduct
Fraud, collusion, use of automated betting software, multi-accounting, and exploitation of system errors are strictly prohibited and will result in immediate account termination and forfeiture of funds.
Responsible Gaming
Players may set deposit limits, session reminders, and self-exclusion periods at any time from their account settings. a111 reserves the right to intervene if problem gaming indicators are identified.
Governing Law
These Terms are governed by the laws of the jurisdiction in which a111 holds its international gaming licence. Disputes are subject to binding arbitration under the rules of that jurisdiction's gaming authority.
Contents
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
Age Restriction: 21+ Only. Access to and use of a111 is strictly restricted to persons who are 21 years of age or older. Registration by any person under the age of 21 is a violation of this Agreement and will result in immediate account termination and forfeiture of all associated funds.
To be eligible to register and maintain an account on a111, a Player must satisfy all of the following conditions at the time of registration and on a continuing basis throughout the duration of their use of the Platform:
a111 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within a reasonable timeframe specified by a111 may result in suspension or termination of the Account.
Each Player is permitted to hold one Account on a111. The registration of multiple accounts by the same individual, whether under the same or different names, addresses, payment methods, devices, or IP addresses, is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of all balances held therein.
During registration, you are required to provide your full legal name as it appears on your Pakistani CNIC, a valid email address, a Pakistani mobile telephone number, and a date of birth. You warrant that all information provided is accurate and complete. You undertake to notify a111 promptly of any changes to your registered details.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. a111 will not be liable for any loss or damage arising from your failure to maintain adequate account security. You must notify a111 immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
KYC Verification: Prior to processing any withdrawal, a111 requires Players to complete the KYC verification process by submitting a legible copy of their Pakistani CNIC and, where applicable, evidence of ownership of the payment method used for deposits. a111 reserves the right to suspend withdrawal processing until KYC verification is completed to its satisfaction.
All transactions on the a111 Platform are denominated exclusively in Pakistani Rupees (PKR). The following payment methods are currently accepted: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Bank Transfer. a111 reserves the right to add, modify, or withdraw accepted payment methods at any time without prior notice.
Deposits: Deposits are credited to a Player's account in real time for JazzCash and EasyPaisa transfers. Bank transfer deposits are credited within one Pakistani banking business day. Minimum and maximum deposit limits apply and are displayed within the Platform's cashier section. a111 does not accept deposits from third parties — all deposits must originate from a payment method registered in the Player's own name.
Withdrawals: Withdrawal requests are processed within the timeframes specified in the cashier section, subject to KYC verification being completed and no pending bonus wagering obligations remaining. Withdrawals may only be directed to payment accounts registered in the Player's own name, matching the identity verified through KYC. a111 reserves the right to request additional verification documents for withdrawal requests exceeding specified thresholds.
a111 reserves the right to conduct enhanced due diligence on withdrawal requests from accounts that exhibit unusual deposit and withdrawal patterns, or where the withdrawal amount significantly exceeds the total amount wagered on genuine gaming activity.
a111 offers various promotional bonuses, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and VIP programme rewards. Each promotion is subject to specific terms stated at the time the offer is presented to the Player. In the event of any conflict between the general terms in this Section and the specific terms of an individual promotion, the specific terms of that promotion shall prevail.
General bonus conditions applicable to all a111 promotions unless otherwise stated:
Players who have opted in to a bonus may withdraw their real-money balance at any time, however doing so prior to completing wagering requirements will result in the forfeiture of all associated bonus funds and any winnings derived therefrom.
The a111 Platform offers sports betting — including PSL cricket, Pakistan international cricket, international football, and UFC — as well as live dealer casino games, online slots, and instant-win games. The following general rules apply across all product verticals:
Minimum and maximum stake limits apply to all betting and gaming activity and are displayed within the relevant game or market interface. Stakes outside these limits will not be accepted by the Platform.
Violation of these prohibitions may result in immediate account termination, forfeiture of all funds, and referral to relevant authorities.
The following conduct is strictly prohibited on the a111 Platform. Players found to have engaged in prohibited conduct will be subject to account suspension, permanent termination, forfeiture of deposits and winnings, and potential legal action:
All content on the a111 Platform — including but not limited to text, graphics, logos, button icons, game interfaces, audio files, video content, software code, and the overall look and feel of the Platform — is the property of a111 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational gaming purposes. This licence does not include any right to: copy, reproduce, or distribute any Platform content; modify, adapt, or create derivative works from any Platform content; use the a111 brand name, logo, or trademarks in any manner not expressly authorised in writing; or reverse-engineer, decompile, or disassemble any Platform software.
Game content provided by third-party software suppliers (including but not limited to Pragmatic Play, NetEnt, and Evolution) is the intellectual property of those respective suppliers and is made available on a111 under licence agreements. Nothing in these Terms grants you any rights in or to that third-party content.
a111 collects, processes, and retains personal data in accordance with its Privacy Policy, which forms part of this Agreement and should be read in conjunction with these Terms. By creating an Account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key data processing activities include KYC identity verification, transaction processing and fraud prevention, account security monitoring, responsible gaming monitoring, customer support communications, and marketing communications where you have opted in to receive them. You may withdraw marketing consent at any time through your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing conducted prior to withdrawal.
a111 does not sell personal data to third parties. Personal data may be disclosed to regulatory authorities, gaming licence holders, fraud prevention agencies, and payment service providers where required for legal compliance, licence obligations, or fraud prevention purposes.
To the maximum extent permitted by applicable law, a111 excludes all liability for:
Nothing in these Terms limits a111's liability for death or personal injury caused by its own negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
You acknowledge that online gaming involves financial risk and that the outcome of all bets and game rounds is uncertain. a111 does not guarantee any level of winnings or return on wagers placed. Your use of the Platform is entirely at your own risk.
a111 reserves the right to suspend or permanently close any Account at any time, with or without prior notice, for any of the following reasons:
Where an Account is closed by a111 for reasons other than a breach of these Terms, any real-money balance held in the Account at the time of closure (net of any applicable bonus fund forfeiture) will be returned to the Player via their registered payment method, subject to KYC verification and withdrawal limits.
Players may voluntarily close their Account at any time by contacting a111 support. Voluntary account closure does not affect any outstanding obligations, including pending withdrawal requests and active bonus wagering requirements at the time of the closure request.
a111 is committed to providing a safe and responsible gaming environment. The Platform provides a range of tools to help Players manage their gaming activity responsibly, all accessible from the Responsible Gaming section of the account settings panel:
a111 does not offer credit and does not facilitate any form of credit play. If you believe your gambling activity is becoming problematic, we strongly encourage you to use the self-exclusion facility and to seek support from recognised problem gambling organisations. Further information is available on our Responsible Gaming page.
a111 reserves the right to amend these Terms & Conditions at any time. Material amendments will be notified to registered Players by email to their registered address and by a prominent notice on the Platform, with a minimum of seven (7) days' notice before the amended terms take effect. Non-material amendments (including corrections of typographical errors, clarifications that do not alter the substance of the terms, or changes required to comply with regulatory or legal requirements) may take effect immediately.
Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your Account prior to the effective date. The version of the Terms in effect at the date of any dispute shall govern that dispute.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which a111 holds its international online gaming licence. In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through good-faith negotiation.
If a dispute cannot be resolved by negotiation within 30 days, it shall be referred to binding arbitration administered under the rules of the relevant gaming authority's dispute resolution procedure. The arbitrator's decision shall be final and binding on both parties.
For Player complaints or disputes relating to specific account matters, game outcomes, or transaction processing, the first step is to contact a111 Customer Support at [email protected] with full particulars of the complaint. a111 will acknowledge all formal complaints within 48 hours and provide a substantive response within 14 days. Where the internal complaints process does not resolve the issue to the Player's satisfaction, the Player may escalate the matter to the applicable gaming authority dispute resolution service under a111's licence conditions.
Nothing in this clause affects statutory rights that you may have under the laws of your country of residence that cannot be waived by contract.
For any questions regarding these Terms & Conditions, please contact a111 at [email protected]. Do not send any legally sensitive communications through in-platform chat — formal correspondence should be submitted by email only.
If anything in these Terms is unclear, our support team is available during Pakistan Standard Time hours. Reach us at [email protected] or log in and use the live chat.
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