a111 takes the privacy of its players seriously. This Privacy Policy explains what personal data a111 collects from Pakistani players, how that data is used, who it may be shared with, how it is protected, and what rights you have over your own information. Please read this document carefully before creating an account.
Effective Date: 1 January 2026Our Privacy Principles
Six principles that underpin every data decision made on the a111 platform.
Purpose Limitation
Data collected by a111 is used only for the specific purposes stated in this Policy. We do not repurpose your data for activities unrelated to providing and improving the a111 service.
Data Minimisation
a111 collects only the personal data that is strictly necessary for the purposes identified. We do not collect data speculatively or beyond what our operational and regulatory obligations require.
Security by Design
All personal data held by a111 is protected using TLS 1.3 encryption in transit, AES-256 encryption at rest, two-factor authentication for account access, and access controls that restrict internal data visibility on a need-to-know basis.
No Data Selling
a111 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared with third parties only where necessary for service delivery, legal compliance, or fraud prevention.
Player Control
You have meaningful rights over your personal data including access, correction, deletion, and portability requests. These rights can be exercised by contacting a111 at [email protected] at any time.
Retention Limits
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by our licensing obligations and applicable law. Retention schedules are reviewed annually.
a111 ("a111", "we", "us", "our") is the data controller responsible for the personal data of players who register and use the a111 online casino and sports betting platform, accessible at a111.today (the "Platform").
As data controller, a111 determines the purposes and means by which personal data is processed in connection with the Platform. Questions, requests, and concerns relating to this Privacy Policy or a111's data processing activities should be directed to [email protected].
This Privacy Policy applies exclusively to data processing activities conducted by a111 in connection with the Platform. It does not apply to third-party gaming software suppliers, payment processors, or other external services whose own privacy policies govern their respective data activities.
a111 collects the following categories of personal data in connection with the registration, verification, and operation of player accounts on the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan | KYC verification, age verification, account security |
| Contact Data | Email address, Pakistani mobile number | Account communications, 2FA, support |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank), transaction history in PKR | Payment processing, fraud prevention, withdrawal verification |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss history, bonus usage | Service delivery, responsible gaming monitoring, bonus administration |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for email and SMS marketing | Marketing communications (consent-based only) |
a111 does not intentionally collect sensitive personal data categories such as health data, religious beliefs, or political opinions. If any such data is incidentally received, it will not be processed and will be securely deleted.
a111 collects personal data through the following channels:
a111 processes personal data for the following specific purposes:
a111 processes personal data only where a lawful basis exists for that processing. The primary lawful bases applicable to a111's data activities are as follows:
a111 does not sell, rent, or trade personal data. Data is shared with third parties only in the following circumstances and to the minimum extent necessary:
All third parties with whom a111 shares personal data are required to process that data only in accordance with a111's instructions and applicable data protection obligations. a111 does not authorise any third party to use player data for their own independent marketing or commercial purposes.
The a111 Platform operates under an international gaming licence and its technical infrastructure, including servers and certain service providers, may be located outside Pakistan. Personal data of Pakistani players may therefore be transferred to and processed in jurisdictions other than Pakistan in connection with the delivery of a111 services.
Where personal data is transferred internationally, a111 ensures that appropriate safeguards are in place to protect that data, including contractual obligations imposed on receiving parties that require them to maintain standards of data protection equivalent to those applied by a111. a111 does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without implementing appropriate protective measures.
a111 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by a111's gaming licence obligations or applicable law. General retention guidelines are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where data is anonymised rather than deleted, it may be retained indefinitely for analytical purposes in its anonymised form.
a111 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While a111 maintains robust security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying a111 immediately at [email protected] if you suspect any unauthorised access to your account.
a111 uses cookies and similar tracking technologies on the Platform for the following purposes:
a111 does not deploy third-party advertising or cross-site tracking cookies on the Platform. You may manage your cookie preferences through your browser settings, however disabling essential cookies may affect your ability to use certain Platform features. A cookie consent mechanism is displayed on your first visit to the Platform.
Subject to applicable law and a111's legitimate operational and regulatory obligations, you have the following rights in respect of your personal data held by a111:
Right of Access
Request a copy of all personal data a111 holds about you, including the purposes for which it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your a111 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Right to Restriction
Request that a111 restrict processing of your data while a dispute about its accuracy or lawfulness is being resolved.
Right to Portability
Receive your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Right to Object
Object to processing based on legitimate interests, including responsible gaming monitoring or fraud prevention where a specific objection applies.
To exercise any of these rights, submit a written request to [email protected] identifying the right you wish to exercise and providing sufficient information to verify your identity. a111 will acknowledge your request within 48 hours and provide a substantive response within 30 days, or within a reasonable extended period for complex requests. Exercise of these rights is free of charge except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
a111 sends marketing communications — including information about bonuses, new game launches, PSL cricket promotions, and VIP programme offers — only to players who have given their explicit consent to receive such communications during the registration process or through their account settings.
Marketing communications are sent by email and, where consent has been given, by SMS to the mobile number registered on your a111 account. You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will be processed within 48 hours. You may continue to receive transactional and account-related communications — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing consent status, as these are necessary for the operation of your account.
21+ Age Restriction Strictly Enforced. a111 does not knowingly collect, process, or retain personal data of individuals under the age of 21. Registration and use of the Platform is strictly prohibited for persons under 21 years of age.
a111 uses CNIC-based identity verification to enforce the 21+ age restriction on all accounts. Where a111 discovers or has reasonable grounds to suspect that an account has been registered by a person under the age of 21, that account will be immediately suspended, all associated personal data will be securely deleted, and any funds held in the account will be handled in accordance with a111's applicable policies and regulatory obligations.
If you are aware that a minor has accessed or registered on the a111 Platform, please notify a111 immediately at [email protected] so that the account can be suspended and appropriate action taken without delay.
a111 reserves the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, Platform functionality, or a111's data processing practices. Material changes to this Policy will be communicated to registered players by email and by a prominent notice displayed on the Platform, with at least seven days' notice before the revised Policy takes effect.
The effective date at the top of this Policy indicates when the current version was last updated. Continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may close your account by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy, a111's data processing activities, or the exercise of your data rights, please contact a111 at:
Email: [email protected]
a111 will acknowledge all privacy-related enquiries within 48 hours and will provide a substantive response within 30 days or such longer period as is reasonable given the complexity of the enquiry. Formal data rights requests should be submitted in writing by email with sufficient detail to enable a111 to verify your identity and understand the nature of your request.
a111 is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy is designed to give you transparency and control over how your data is used. If you have feedback on how we can improve our privacy practices, we welcome it at [email protected].
a111 uses bank-grade encryption, strict access controls, and independent security audits to keep your personal and financial data safe. Questions about your data? Contact us anytime.
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